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Fresh Desk CRM

Trigger automated workflows using WhatsApp events by connecting apps and services through Pipedream.

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Integrate QuickReply with Freshdesk

Trigger Action
Customer sends a WhatsApp message with an issue or query Automatically raise a Freshdesk ticket based on the WhatsApp message content
Ticket creation, agent reply, resolution, or feedback request Trigger WhatsApp notifications for each stage of the ticket lifecycle
WhatsApp conversation occurs with a customer Link WhatsApp conversations to corresponding Freshdesk tickets for full context

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