Zoho Desk
Improve your customer support operations by integrating QuickReply.ai with Zoho Desk. Enhance your support efficiency with automated responses and centralized management.
Integrate QuickReply with Zoho Desk
 Trigger |
 Action |
|---|---|
| Customer raises an issue on WhatsApp | Automatically create a support ticket in Zoho Desk based on the WhatsApp message |
| Ticket status change, resolution, or feedback request | Send WhatsApp messages to notify users about ticket updates, resolutions, or feedback requests |
| WhatsApp interaction with a customer | Log WhatsApp conversations directly within Zoho Desk tickets for better visibility and faster resolution |
About
Zoho Desk is a helpdesk and customer support platform that helps businesses manage, assign, and resolve customer tickets across multiple channels. It provides tools for SLA tracking, agent productivity, and AI-powered ticket suggestions.
