Responding Late on Messenger Is Costing You Sales.

Automate customer engagement, boost conversions, and provide personalized experiences with AI-driven Messenger chatbots.

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Book a Demo
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Rated 4.9 on G2 and Shopify App Store

Powering 1500+ businesses across 29 countries

Businesses Are Losing Leads on Messenger Every Day

Leads message your Facebook page and wait hours for a reply. Then they buy from a competitor.

You run Facebook Ads but have no automated flow to qualify or convert those incoming chats.

Your team manually answers the same questions about pricing, availability, and shipping every single day.

Messenger conversations end after one reply. No follow-up, no nurture, no second chance.

One Platform to Automate Every Messenger Conversation That Matters

Qualify Leads Before Your Team Even Logs In

  • Ask pre-set questions the moment someone messages your page
  • Score and segment leads based on their replies automatically
  • Route high-intent leads to your sales team instantly

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Explore multi-channel journeys
Explore multi-channel journeys

Recover Abandoned Carts Through Messenger

  • Trigger automatic follow-ups when a shopper drops off mid-purchase
  • Send personalized reminders with the exact product they left behind
  • Bring them back with a time-limited offer directly inside Messenger

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See how triggers work
See how triggers work

Run Broadcasts to Segmented Audiences

  • Send targeted promotions to specific audience segments on Messenger
  • Schedule campaigns around sales, launches, or seasonal events
  • Track opens, clicks, and conversions from every broadcast sent

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View journey logic
View journey logic

Automate Support Without Losing the Human Touch

  • Resolve FAQs instantly using click-based or AI-powered chatbots
  • Hand off complex queries to a live agent with full chat context intact
  • Keep response times under a minute, even outside business hours

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Learn about scalability
Learn about scalability

Connect Messenger to Your Full Tech Stack

  • Sync Messenger conversations directly with your CRM or helpdesk
  • Pull in Shopify order data to personalize every automated reply
  • Trigger Messenger flows from website actions, ad clicks, or form fills

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Learn about scalability
Learn about scalability

Know Exactly What Your Messenger Automation Is Delivering

Conversation-level tracking

See which automated flows are driving replies, clicks, and purchases in real time.

Broadcast performance reports

Track open rates, link clicks, and revenue generated from every campaign you send.

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Lead funnel visibility

Monitor how many leads entered, qualified, and converted through your Messenger flows.

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Bot vs human handoff data

Understand how often your chatbot resolves queries independently and where agents step in.

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Campaign comparison reports

Compare performance across multiple broadcasts to find what messaging works best.

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AAYNA Clinic turns high-intent clicks into confirmed bookings with WhatsApp

Discover how AAYNA Clinic boosted patient bookings by 74%, cut no-shows by half, and achieved 91% campaign open rates with QuickReply.ai’s WhatsApp automation.

12%

less no-show rate

91%

broadcast open rate

23%

more conversion rate

Read More
Read More

Here’s why thousands of teams count on QuickReply.ai

It’s a splendid product. The platform is affordable and supports special customisations. We had cross-integration requirements with internal software, and everything worked smoothly. QuickReply makes WhatsApp marketing easy and reliable. The team is supportive and delivers on time. Highly recommended for small and growing businesses.

Yamini Beri

Growth & Digital Marketing

One of the finest products backed by a highly experienced team. They understand requirements quickly and implement fast. For teams with fewer employees who still want to scale customer interactions, QuickReply.ai is a strong solution.

Gaurav Kumar

Head of E-commerce

Just getting started, but the product already delivers solid responses. It works well across web and Facebook. The tech support team is responsive and helped answer all beginner questions quickly.

Richard Berry

Marketing Manager

QuickReply.ai has enabled us to run WhatsApp marketing at scale for promotions, cart recovery, and customer engagement. The chatbots and automations handle high volumes efficiently and significantly reduce manual intervention.

Anvita Rao

Head of Customer Relationship Management

Product
Success
Founders

The QuickReply team understands our needs and is genuinely helpful. Customer service is excellent, and Neha has done a wonderful job. The product helps us connect with customers easily, and the overall service experience has been impressive.

Bharti

Marketing Manager

The app has a user-friendly interface and efficient features that make communication effortless. What stands out is the customer service. The product simplifies CTWA ads and keeps conversations organised. QuickReply has become a core part of my daily workflow.

Dhiraj Jindal

Founder, Meadbery

For every problem, there is a solution. The team understands use cases deeply and customises features to match our needs. Customer service is taken seriously, with quick responses and reliable account management.

Deepak Aggarwal

Founder, Auric

QuickReply.ai is the WhatsApp marketing solution we were looking for. The support team is proactive and helps us understand features and capabilities clearly, enabling us to build a comprehensive WhatsApp marketing strategy.

Karan Pahwa

Founder, The Pillow Company

Frequently Asked Questions

You’re in good company

Trusted by brands across industries, geographies, and sizes, including those servicing both B2B and B2C markets.

Security you can trust

As a data company, we understand the importance of keeping your company’s data secure.

Integration with your tools

Seamlessly connect the database and applications you rely on to scale your business.

What is Facebook Messenger automation?

Facebook Messenger automation lets businesses send automatic replies, run chatbot flows, and trigger campaigns inside Messenger. It removes the need for manual responses and keeps conversations moving 24/7.

How does QuickReply.ai automate Facebook Messenger?

QuickReply.ai connects to your Facebook page and lets you build chatbot flows, broadcast campaigns, and lead qualification sequences. Everything runs automatically based on triggers you set up.

Can I use Messenger automation for eCommerce?

Yes. You can recover abandoned carts, send order updates, run promotional broadcasts, and qualify buyers through automated Messenger conversations. It connects directly with Shopify.

Will my customers know they are talking to a bot?

You control how the conversation feels. You can set up smooth handoffs to a live agent at any point. The bot handles repetitive queries and passes complex ones to your team with full context.

Can I run Messenger campaigns alongside WhatsApp?

Yes. QuickReply.ai supports both Messenger and WhatsApp from one platform. You can run campaigns, manage conversations, and track performance across both channels together.

Do I need technical skills to set this up?

No. The flow builder is visual and click-based. You can build chatbot flows, set triggers, and launch broadcasts without writing a single line of code.

How is QuickReply.ai different from other Messenger tools?

Most tools offer basic auto-replies. QuickReply.ai combines AI chatbots, journey builder flows, audience segmentation, and broadcast automation in one platform. It is built for businesses that want real revenue outcomes from Messenger.

Is Facebook Messenger automation compliant with Meta policies?

Yes. QuickReply.ai operates within Meta's messaging guidelines. All broadcast and campaign features follow approved messaging windows and notification standards.

Frequently Asked Questions

What is an omnichannel inbox for messaging?

An omnichannel inbox is a single place where your team can see and reply to all customer chats from channels like WhatsApp, your website messenger and Instagram, instead of jumping between different tools and tabs.

Which channels can I connect to this inbox?

You can connect WhatsApp, your web messenger and Instagram, so all new messages, replies and follow-ups from these channels show up in one shared inbox view.

Do I need a separate tool for each channel?

No. The idea of the omnichannel inbox is that your team can log in once, see every active chat across channels and reply from the same screen.

Can I use the same chatbot on WhatsApp, web messenger and Instagram?

Yes. The same chatbot logic can welcome users, answer common questions and collect details on all connected channels, with small tweaks where needed for each channel.

How does handover from chatbot to human work?

The chatbot starts the conversation, asks a few questions and collects context. When a person needs to step in, the chat moves to an agent in the same thread, with the full history visible so the customer does not have to repeat anything.

How does lead assignment work in the inbox?

You can set simple rules so new chats go to the right person or team based on channel, topic, tags or business rules. Each conversation has a clear owner, and agents can mark what happened at the end using simple outcomes.

Can I tag chats and sync that data to my CRM or other systems?

Yes. Agents can add tags and fill key fields inside the inbox. Those tags and fields can be synced to your CRM or other systems where you track leads, customers, students or patients, so records stay aligned.

What kind of filters are available in the inbox?

You can filter chats by agent, channel, status and tags or lead quality. Common views include “My chats”, “Unassigned”, “WhatsApp only”, “New today” or “Hot leads”, and you can save these filters as reusable views.

What analytics do I get from the omnichannel inbox?

You can see how many chats came in, how quickly your team replied, how many were closed and how each agent is performing. You can also look at simple outcomes, such as how many chats turned into qualified leads or solved issues.

Who is this omnichannel inbox designed for?

The inbox works for both ecommerce and non-ecommerce teams. Ecommerce brands use it for orders, returns and repeat purchases, while education, real estate, healthcare and service businesses use it for enquiries, appointments, follow-ups and ongoing support across channels.